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A packing tape dispenser ready to help you move.

Moving home? Take your Belong internet with you

Moving home? Let Belong take care of connecting your Broadband at your new place.

Depending on the address you are moving to, we may need to arrange a technician to complete the connection, so it helps to give us as much notice as possible. More information can be found .

Ready to move?, click and select the move option to get the ball rolling.

Some tips to help you prepare moving your home internet:

What you need to know:

  • Make sure you take your modem with you, and all the cables that go with it

  • Familiarise yourself with the setup instructions when you set everything back up at your new home – instructions can be found on the Belong website for Belong supplied modems. Check out

  • If you are moving into a place that was previously occupied, it’s a good idea to check with your property manager to remind the outgoing occupant to disconnect their service ahead of your connection date

  • If your’re currently on the nbn at your old address using Fibre to the Curb or nbn HFC, leave your there – as this equipment is owned by nbn co, your new address will have everything you need either already there, or we’ll arrange this for you


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Call us for help with your internet between 8am and 8pm, 7 days a week. Have your account number ready to go.