Getting ready to move?
Make it home with an unlimited internet plan.
Get connected in three steps
Start by letting us know whether you're a new or existing customer.
I’m already with Belong
How to take your Belong internet with you:
Log in to My Account
Select 'Manage internet'
Select 'Move service' and follow the prompts
We’ll send an email confirming your sign-up, then get back in touch once your new place is connected.
Need help moving?
Talk to our nbn experts between 8am and 8pm (AEST) 7 days a week.
I’m new to Belong
How to connect your new place:
Enter your address so we can check the nbn connection type
Choose your plan and let us know if you need a modem
Follow the prompts to create your account
We’ll send an email confirming your sign-up, then get back in touch once your new place is connected.
Why move with Belong
No moving fees
If there’s an existing nbn® connection, there’s no fee to activate it.
No lock in contracts
Cause being tied to an internet contract is very 2009.
Buy a modem or BYO
Already got a modem? Bring it with you. Check compatible modems
Plug in and go
We’ll let you know when it’s time to plug your modem in and get the internet goodness flowing.
Things to keep in mind
Still need help? Get in touch
Call us on for help between 8am and 8pm (AEST) 7 days a week or head to our check out our Moving home support article .