Get answers to your mobile and data related questions.
Everything you need to know about Belong internet.
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Getting started
Technical & troubleshooting
Log in to use the self help tools that let you manage your account, switch plans or cancel your service.
Call us for help between 8am and 8pm 7 days a week.
Mobile and data plan customers can also send us a message. We'll usually get back to you within 2 hours (Monday to Friday, 9am to 5pm).
If you’ve already been in touch, and you’re not happy with how we resolved something, let us know – we want to hear about it. Click the button below to get the process started. We’ll come back to you within two business days to try to get things sorted.
