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Support & contact

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From help pages to personalised support, we’ve got you covered.

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Get answers to your mobile related questions.

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Everything you need to know about Belong internet.

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Still struggling? Drop us a line and we’ll be in touch.

Hello Belong sculpture

Manage my account

Log in to use the self help tools that let you manage your account, switch plans or cancel your service.

Still need help? Get in touch

Drop us a line and we'll be in touch pronto to help you out. During business hours we'll generally get back to you within two hours.

Making a complaint

If you’ve already been in touch, and you’re not happy with how we resolved something, let us know – we want to hear about it.

Click the button below to get the process started. We’ll come back to you within two business days to try to get things sorted.