Support & Contact
We’re glued to our screens too. Support is now online
To keep offering you great plans at affordable prices, we’ve done away with regular call centres, which also means we can now offer expert advice from a dedicated, online support specialist. Here's how it works:
Find answers in support articles
Skip the queue and check out our range of support information and troubleshooting guides.
Manage your account
Solve it yourself with our tools to help manage your services and activations.
Still stuck? Send us a message
Tell us what's happening or ask a question and we'll help resolve it over email.
Manage my account
Log in to use the self help tools that let you manage your account, switch plans or cancel your service.
Still need help? No worries leave it with us.
Send us a message and we'll assign it to a support specialist. They'll look into your query and get back to you within 24 hours. For urgent issues, like lost connectivity, we will try and get back to you as soon as possible. For some issues, we'll give you a call to resolve over the phone.