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Support & contact

Need support? We got you

From help pages to personalised support, we’ve got you covered.

Mobile help

Got mobile-related questions? We’ve got mobile-related answers.
View mobile FAQ

Internet help

Everything you need to know about Belong internet, in one place.
View internet FAQ

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Get in touch

Still struggling? Drop us a line and we’ll be in touch.
Send us a message

Manage my account

Log in to use the self help tools that let you manage your account, switch plans or cancel your service.

Still need help? Get in touch

Drop us a line and we'll be in touch pronto to help you out. During business hours we'll generally get back to you within two hours.

Making a complaint

If you’ve already been in touch, and you’re not happy with how we resolved something, let us know – we want to hear about it.

Click the button below to get the process started. We’ll come back to you within two business days to try to get things sorted.