Support & contact
Quick answers for common problems
Common internet FAQs
Common mobile & data plan FAQs
Free pay phones and Wi-Fi
Keeping in touch is important. Just a reminder you can use any Telstra pay phone to make free local and national calls to standard fixed line numbers and standard Australian mobile numbers.
You can also get free Wi-Fi at pay phones equipped with free Telstra Wi-Fi.
Making a complaint
If you’ve already been in touch, and you’re not happy with how we resolved something, let us know – we want to hear about it.
Click the button below to get the process started. We’ll come back to you within two business days to try to get things sorted.