Support & Contact
We’re glued to our screens too. Support is now online
To keep offering you great plans at affordable prices, we’ve done away with regular call centres, which also means we can now offer expert advice from a dedicated, online support specialist. Here's how it works:
Find answers in support articles
Skip the queue and check out our range of support information and troubleshooting guides.
Still need help? No worries leave it with us.
Send us a message and we'll assign it to a support specialist. They'll look into your query and get back to you within 24 hours. For urgent issues, like lost connectivity, we will try and get back to you as soon as possible. For some issues, we'll give you a call to resolve over the phone.