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Set up your modem for nbn

Step 1. Choose your setup type

If you're using a non-Belong modem, check out our guide to setting up a BYO modem.

If you’re using a Belong modem, continue to step 2.

Step 2. Identify your nbn technology type

Your technology type is how the nbn connects to your premises. This changes how your modem connects to the internet.

If you recently joined Belong, your activation email lists your technology type. You can also check your address and that will tell you what technology type is connected to your premises. 

Refer to our nbn technology types and nbn connection boxes explained support article for more info, if you’re curious.

Step 3. Identify your modem model and set up guide

You can identify your modem model number by checking the label on the back of the modem.

Belong DWA4135 modem

The DWA4135 is an upright rectangular modem with rounded corners. In the middle of the back of the modem, above the row of cable ports, there is a large label with text. This label includes the name of the modem, as well as the technical information.Where to find the name of the latest Belong DWA4135 modem.

Can this modem reach the typical busy period speeds of our plans?

  • Starter plan: Yes

  • Standard Plus plan: Yes

  • Premium plan: Yes

  • Fast plan: Yes

  • Ultrafast plan: Yes

Belong DWA4135 modem setup guides:

Belong DWA0122 modem

The DWA0122 is an upright rectangular modem with rounded corners. At the bottom of the back of the modem, there is a large label with text. This label includes the name of the modem, as well as the technical information.Where to find the name of the latest Belong DWA0122 modem.

Can this modem reach the typical busy period speeds of our plans?

  • Starter plan: Yes

  • Standard Plus plan: Yes

  • Premium plan: Yes

  • Fast plan: Yes

  • Ultrafast plan: No

Belong DWA0122 modem setup guides:

Belong 4353 modem

The 4 3 5 3 is a rectangular box with an angular front surface that drops to a flat middle section, where the modem lights are.

Can this modem reach the typical busy period speeds of our plans?

  • Starter plan: Yes

  • Standard Plus plan: Yes

  • Premium plan: Yes

  • Fast plan: No

  • Ultrafast plan: No

Belong 4353 setup guide:

Belong 4315 modem

The 4 3 1 5 modem is a rectangular box with a built-in handle on one edge, and indicator lights along the opposite edge.

Can this modem reach the typical busy period speeds of our plans?

  • Starter plan: Yes

  • Standard Plus plan: Yes

  • Premium plan: Yes

  • Fast plan: No

  • Ultrafast plan: No

How to replace your Belong modem

If you want to buy a Belong modem for $132, you can call us on between 8am and 8pm (AEDT), 7 days a week, or use the live chat on the bottom right corner of our contact page.

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