broadband
What it costs
Two options. No lock-in contracts. Simple.
- On the Telstra network
- Pay monthly and stay as long as you want
- No peak or off-peak periods
$0 Activation
We're waiving our $80 activation fee for a limited time. Note, a $299 fee will apply if a new line installation or cabling work is required.
What’s involved in setup?
$1 Belong modem, usually $99
Join up before the 30th of May 2014 and get a Belong modem for $1. Limit 1 per household.
See modem specifications
Please make sure you read our Critical Information Summaries for further information on our product.
How it works
It's easy to Belong.
Belong's probably a little different from your current internet provider. Here's how it works.
One simple data allowance
We don’t distinguish between uploads and downloads. It’s all just part of one allowance that you can track as you go.
Never go over your budget
If you happen to go over your data allowance, your connection will slow down to 256kbps, but we won’t charge you extra. So you always know where you stand.
No unexpected costs
We understand that things change sometimes. So if you need to switch your plan or cancel your service, we won’t hit you with fees or penalties.
No peak or off-peak periods
You can use your data allowance at any time of the day or night.
Be rewarded for staying
We're saying thanks for staying with a Loyalty Bonus - For every 6 months you stay with us we'll add 5GB to your plan (up to 50GB).
We’re here for you 24x7
We've designed Belong to be easy to set up and use, with simple online self-help to resolve most issues quickly. But if you do need to talk with us, we're here to help 24x7.
Want more detail?
Read our FAQs
You've now got a feel for how Belong works and what makes us different. But to get the detail on all the ins and outs – have a read through our FAQs.
The feeling of Belonging
Uncomplicated. Right from the start.
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Speedy delivery
When you're ready to get online, the last thing you want to do is wait. Sign up online, and the moment you place your order, we'll start packaging up your modem and starter pack, and set up your account.
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Super simple set-up
We pre-program our modems as much as we can so it's as simple as possible to get connected. In the box you'll find a three-step set-up guide. Of course, you might not need it at all.
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Connect everything
We've all got a lot of devices these days, and life goes more smoothly when everything's hooked up. You can quickly and easily connect all your devices via your new high quality Belong wifi modem.
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The Belong community
Be part of something
Belong is a new way to get broadband in Australia, one so ideal that it doesn't need to lock people in to long term contract; people belong because they want to. Selected neighbourhoods around Australia will be the first to have the opportunity to Belong, by taking up their choice of 2 simple ADSL2+ plans, and completing an easy, 3-step set-up process. Belong customers will enjoy:
- Broadband on the Telstra network with no lock-in commitment.
- No hidden costs and simple, 'what you see is what you get' plans.
- 24x7 help and support, we're here whenever you need us.
