Transferring your number to Belong eSIM

This support article is about getting a new Belong eSIM and transferring your number from your current provider.

Step 1: Set up your mobile service

1. Pick a mobile plan.

2. Select eSIM.

3. Follow prompts to log in or create an account.

4. Follow prompts to setup your plan, choose to keep your number and add a payment method.

5. Confirm and pay for your order.

Step 2: Install eSIM

Once your order is confirmed, you’ll be prompted to start eSIM installation.

1. Get your installation key from your SMS inbox – it’s an 8-digit code, starting with BE (e.g. BE123123). It’s like a password for your eSIM so keep it safe. We can’t send you a new one – screenshot it as a back-up. Read more about finding your installation key for more support.

2. Choose to install manually or via the app.

3. Follow the prompts on your screen to complete installation.

Need help troubleshooting?

See our eSIM troubleshooting page for support.