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I'm having trouble logging in to my account

There could be a few reasons why you might not be able to log in to your Belong account - you’ve forgotten your login details, or your internet browser isn’t the latest version.

Forgot your password?

Reset your password here.

Don’t remember your email?

If you're unable to log in to your Belong account because you can't remember your login email, give us a call on or start a live chat (via the button at the bottom of your screen).

The identifying information you’ll be asked to provide must match the information registered to your account.

Need to update your browser?

Make sure you have the most up-to-date version of the app and iOS, Android or Windows 10.


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Still need help? Get in touch

Call us on or go to the “Let’s chat” button at the bottom of your screen between 8am and 8pm (AEST), 7 days a week.