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How do I update my email address?

Need to change the email address for your account? No problem.

How you go about it depends on whether or not you have a fixed internet service with us.

You have a Belong internet service

Log in to your Belong account, select Manage internet and then hit the Update details button on this page.

Enter your new email address. Make sure you select apply changes when you're done. You’ll be asked to log in to your account again once this is complete.

If you also have a mobile or data plan service with us, this change will apply to those services.

You just have a mobile or data plan service

  1. Log in to your Belong account and select My profile. From there, you’ll be prompted to send us a message to update your email address.

  2. Hit Send us a message and follow the prompts.

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