From 5 May 2026, the price of most of our Mobile and Data plans will be increasing.
This price change helps us to invest in customer experiences, security, and customer support.
Price changes explained
Mobile plans
Mobile plan | New price |
|---|---|
$30 Mobile plan | $34 Mobile plan |
$35 Mobile plan | $39 Mobile plan |
$45 Mobile plan | $49 Mobile plan |
$55 Mobile plan | $59 Mobile plan |
The plan price may change again in the future.
Data plans
Data plan | New price |
|---|---|
$15 Data plan | $20 Data plan |
$35 Data plan | $40 Data plan |
$70 Data plan | $80 Data plan |
The plan price may change again in the future.
Where can I find out more about the new plans?
Check out the Mobile Plans Critical Information Summary (PDF | 219 KB) and Data Plans Critical Information Summary (PDF | 207 KB).
What does this change mean for me?
You don’t have to do anything. The cost of your plan will increase from the date listed in your email or text. It’s important to make sure your contact email address in your account is up to date.
How do I update my email address?
Everything else stays the same, including any existing offer on your service, and international calls or data top-ups you might have applied.
What if I don’t want to move to the new mobile plan?
If the plan no longer suits your needs, you can change to another plan or cancel your service using the Belong app at no cost. You can change your plan once a month.
What if I can’t pay the new price?
Our payment assistance options can help take the pressure off. For more information on our Payment Assistance Policy, visit our payment assistance page.
More questions?
If you have any questions at all, call us on or go to the chat button at the bottom of your screen between 8am and 8pm AEST, 7 days a week.