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How do I make a manual internet payment?

Top up your internet account to cover future bills

If you’d like to add credit to your account in between payment dates, you can make a manual payment.

Heads up: if you update your payment method when you make a manual payment, it will become your default payment method for future payments for that account.

How you top up depends on your account type (which depends on our which system we were using when you signed up).

For accounts starting with 200:

  1. Log in to my account

  2. Select ‘Manage internet’

  3. Select ‘Payments and invoices’

  4. Select ‘Make a payment’

  5. Enter the amount you’d like to pay (up to $200)

  6. Submit your payment

For all other accounts:

  1. Log in to my account

  2. Select ‘Manage internet’

  3. Select ‘View details’

  4. Select ‘Pre-pay next month’

  5. Select ‘Pay now’

For non-200 account types, you can only pre-pay your exact monthly fee (and only pay one month in advance). If you pre-pay then change to a higher plan, you’ll need to pay the difference on your next payment date.

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