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Setup Belong modem for HFC

How to set up your modem

Watch the video for step-by-step instructions to get you connected.

Prefer to read the instructions? Check out the HFC modem set up guide.

View set up guide

Setup the Belong Modem (HFC)

Introducing the new DWA0122 modem

Stronger Connection

Get faster speeds and extended range with both 2.4GHz & 5GHz interfaces

Safe & Secure

Enhanced security features with password-protected capabilities and enabled WPA2 by default

Entertain me

Connect to the 21st Century with smart TVs and other smart home products

Handy to have

Forgot your wi-fi password? Connect easily with a scan of the QR code and a timer to turn wi-fi on/off with Time of Day Controls

Where to position your modem

The best location for your modem is visible on a high surface, away from:

  • dense objects like fridges, filing cabinets, brick walls and mirrors

  • bodies of water like fish tanks or a hot water service

  • devices that interfere with wi-fi signals like microwaves, cordless telephones, baby monitors, car door remotes or a neighbour’s modem.

Still having trouble?

  • Unplug all devices that are connected to the phone sockets in your home including telephones, modems and fax machines.

  • Try turning your modem off for 2 minutes, then on again.

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