Add-on unlimited international calls & texts
Unlimited international calls & text for your Belong mobile
Stay connected to family and friends overseas with international calls and text. Add unlimited international calls and text to selected countries for just $5 per month on top of your monthly fee.
To add unlimited international calls & text:
1. Sign in to your Belong account
2. Select Manage Service and from there, follow the prompts.
Your new add-on will take effect immediately, but it's important to know, that when removing your add-on, the cancellation won't take effect until your next billing cycle. You can continue to use your add-on until then.
Things you should know: Calls are limited for use inside Australia. Calls & text to standard landline & mobile numbers only. Belong mobile doesn’t offer calls & text to satellite numbers, premium numbers (eg the 19XX numbers), 1234, 12 455 and 12 456, or international numbers outside those selected countries.
IMPORTANT TO KNOW:
Our unlimited international calls and texts add-on have changed.
From 31 March 2020 we are no longer offer international calls and text to these countries: Croatia, Italy, Netherlands, Pakistan, Philippines, Poland, South Africa and Turkey.
We've added Brazil, Denmark, Mexico, Norway and Romania.
If this change doesn’t affect you, keep using your plan as normal.
If this change affects you, you are eligible for a refund. Your options:
- Remove the international calls add-on from your 1GB or 10GB plan and get a $5 refund
- Switch plans if you’re on the 40GB plan with added international calls and get a credit between $15-$30
- Cancel your plan. You may be eligible for a refund
To make any of these changes, please raise a support request. Remember to tell us which option you’d like to take.
Any changes or cancelations to your plan must be requested prior to 30 April 2020 to be eligible for a refund.
For information on how to get the most out of your data when it comes to making calls, text and chat, check out our article: Six ways to use your data to make a video call here.