Skip to content

How do I set up a mobile or data plan service?

Seen a Belong mobile or data plan you’re keen on? Here’s how to make the dream a reality.

Step 1 – Set up a Belong account

If you’ve already got a Belong account, you can skip this step. Otherwise head to our account registration page and share a few details with us:

  • name

  • date of birth (you need to be 18 or over to set up an account)

  • email address

Enter an account password, hit the ‘Create account’ button and voila – you’ve got yourself an account.

Step 2 – Order a free mobile SIM

Assuming you don’t already have one, you’ll need to get your hands on a Belong SIM. Here’s how:

  1. Log in to your Belong account using the website or app.

  2. Find the ‘Add a mobile or data plan’ box and hit Order a SIM.

  3. Put in your address.

  4. Find something to do for 2–4 days while your free SIM gets delivered.

Step 3 – Activate your SIM

Now we’re getting to the good stuff. You’ll need some payment details handy – you can use Mastercard, Visa or PayPal to get things rolling. (Note that you can’t use a prepaid card to set up your service.)

  1. Log in to your Belong account using the website or app.

  2. Find the ‘Add a mobile or data plan’ box and hit Activate a new SIM.

  3. Follow the prompts to choose a plan and get your mobile service all set up.

Transferring your number?

If you’re bringing your mobile number from another provider, there are a few extra details you’ll need to hand when you’re activating your SIM - get all the info on transferring your number here.


Was this article helpful?


Still need help? Get in touch

Call us on or go to the “Let’s chat” button at the bottom of your screen between 8am and 8pm (AEDT), 7 days a week.