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School Student Broadband Initiative

As part of the Australian Government initiative, the School Student Broadband Initiative (SSBI) was designed to deliver an nbn® service at no cost to 30,000 eligible families without home internet. Support is still available for families who participated in the program—please get in touch with the National Referral Centre for assistance.

Terms and conditions

  • Connected SSBI customers will continue to receive the Belong Standard Plus Plan at no charge until 30 June 2028. The total minimum cost is $0.

  • Post 30 June 2028, you’ll start paying for the Belong Standard Plus plan unless you change plan or cancel prior.

  • If you cancel before 30 June 2028, you may lose access to your SSBI plan provided by Belong.

  • This offer isn’t compatible with other in-market promotions. 

  • The plan discount will be a monthly credit until 30 June 2028.

  • As the Belong Standard Plus plan was the only plan available through the School Student Broadband Initiative (SSBI) and was provided at no charge, existing SSBI customers are not entitled to refunds in cases where maximum attainable line speed (MAS) limitations affected performance. 

  • If you are part of the School Student Broadband Initiative (SSBI) and would like more information about the program, please get in touch with theNational Referral Centre .They are available to support families connected through the SSBI. 

Frequently asked questions