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2 PLUS 2 special offer!

Let's find you a dataful Belong broadband service

Let's find you a dataful Belong broadband service

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Great! You can get a dataful ADSL broadband plan at

Our plans for rural and outer suburb addresses cost slightly more so we can install and maintain your service, no matter where you are.

At your address you can get ADSL 100GB month by month or on a 12 month contract. ADSL unlimited is only available on a month to month plan.

Great! You can get a dataful ADSL broadband plan at

Our plans for rural and outer suburb addresses cost slightly more so we can install and maintain your service, no matter where you are.

At your address you can get ADSL 100GB month by month or on a 12 month contract. ADSL unlimited is only available on a month to month plan.

Continue

Join our nbn™ waitlist and we’ll tell you when the nbn network will be available at your place.

You can get an ADSL1 connection on a new number at

When the nbnTM network is available in your area, you can switch over free of charge

You can get an ADSL connection on a new number from Belong. ADSL2+ services are currently restricted at

Continue

Join our nbn™ waitlist and we’ll tell you when the nbn network will be available at your place.

You can get an ADSL1 connection at

When the nbnTM network is available in your area, you can switch over free of charge

Great! You can get a dataful ADSL broadband plan at

When the nbnTM network is available in your area, you can switch over free of charge

Continue

Join our nbn™ waitlist and we’ll tell you when the nbn network will be available at your place.

You can get an ADSL2+ bundle at

When the nbnTM network is available in your area, you can switch over free of charge

Our plans for rural and outer suburb addresses cost slightly more so we can install and maintain your service, no matter where you are.

At your address you can get ADSL2+ 100GB month by month or on a 12 month contract. ADSL2+ unlimited is only available on a month to month plan.

You can get an ADSL2+ bundle from Belong at

Our plans for rural and outer suburb addresses cost slightly more so we can install and maintain your service, no matter where you are.

Continue

Join our nbn™ waitlist and we’ll tell you when the nbn network will be available at your place.

You can get an ADSL2+ bundle on a new number from Belong at

When the nbnTM network is available in your area, you can switch over free of charge

You can get an ADSL2+ bundle on a new number from Belong at

Continue

Join our nbn™ waitlist and we’ll tell you when the nbn network will be available at your place.

You can get an ADSL2+ connection at

When the nbnTM network is available in your area, you can switch over free of charge

You can get an ADSL2+ connection at

Continue

Join our nbn™ waitlist and we’ll tell you when the nbn network will be available at your place.

Great! You can get nbnTM broadband at

Great news ! You can get to a dataful nbnTM plan at your new address:

Great news ! You can switch to a dataful nbnTM plan at

nbn co charges a ‘new development charge’ for newly constructed buildings.
Based on your address, this charge will apply to you

Continue

Great! You can get an nbnTM plan at

The Premium plan is only available month by month.

Great news ! You can get to a dataful nbnTM plan at your new address:

Great news ! You can switch to a dataful nbnTM plan at

NBN Co has a $300 charge for newly built homes like yours.
You can only get the Standard Plus and Premium plans month by month.

Continue

Great! You can get an nbnTM plan at

Great news ! You can get to a dataful nbnTM plan at your new address:

Great news ! You can switch to a dataful nbnTM plan at

nbn co charges a ‘new development charge’ for newly constructed buildings.
Based on your address, this charge will apply to you

Continue

Great! You can get an nbnTM plan at

Great news ! You can get to a dataful nbnTM plan at your new address:

Great news ! You can switch to a dataful nbnTM plan at

nbn co charges a ‘new development charge’ for newly constructed buildings.
Based on your address, this charge will apply to you

Continue

Great! You can get an nbnTM plan at

Be one of the first to sign up to a Belong nbn service in your area and get your first 2 months' service charges free.

You don’t need to go a second without data - we’ll send you 2 Belong SIMs with a combined value of $120 credit. You can get online (even before you connect to the nbn). This offer is available in selected areas only.

Great news ! Your new address is valid for a dataful nbnTM plan:

Great news ! You can switch to a dataful nbnTM plan at

Be one of the first to sign up to a Belong nbn service in your area and get your first 2 months' service charges free.

You don’t need to go a second without data - we’ll send you 2 Belong SIMs with a combined value of $120 credit. You can get online (even before you connect to the nbn). This offer is available in selected areas only.

nbn co charges a ‘new development charge’ for newly constructed buildings.
Based on your address, this charge will apply to you

Continue

You've entered the following address:

You can get connected to Belong on the nbn network at

You can get connected to Belong on the nbn network at

nbn co charges a ‘new development charge’ for newly constructed buildings.
Based on your address, this charge will apply to you

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What's available in your area?

Sometimes we can't pinpoint your address on the first go, if you are at a split address like a unit or apartment, try again using the form below

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We currently can't determine if you can Belong

Leave your contact details and we'll let you know what's available in your area. If you are interested we can sign you up for a Belong service.

We’re currently unable to provide services at your address

Leave your contact details and we’ll let you know when Belong is available in your area. If you are interested we can sign you up for a Belong service.

We’re currently unable to check for services at your address

Please contact us on 1300 235 664 and we’ll assist in moving your Belong service.

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We can't process your nbn switch right now, please try again later.

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Please enter your details below and we’ll contact you when you can get Belong at your address.

Sign up for a Belong service

Leave your contact details and we’ll let you know what’s available in your area. If you are interested we can sign you up for a Belong service.

Join our waitlist and we’ll tell you when the nbn network will be available at your place

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Thanks - we’ll contact you as soon as the nbn network is available at your place.

Until then, you can get a great deal with a Belong ADSL plan.

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By subscribing to receive updates on Belong service availability, you are permitting Belong to contact you regardless of any other contact preferences you expressed to us, until you unsubscribe from these updates. The information you give us will be treated in accordance with our privacy standards.

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Customer Information

Vulnerable customers

We do everything we can to support our vulnerable customers. If you need help, let us know by calling 1300 235 664 between 7am – 12am (AEST).

Financial hardship

Our Financial Hardship policy covers unforeseen circumstances that may impact our customers’ ability to meet their current financial commitments. We'll try to offer you ways to help you stay in control of your Belong account, such as payment arrangements over a period of time, so you don't have to pay the whole amount at once.

You have the right to request the details of this financial hardship plan at any time.

You can discuss your situation with us any time. Call us on 1300 235 664.

You may also wish to consider obtaining advice from a community financial counsellor by calling 1800 007 007 from anywhere in Australia (minimum opening hours are 09:30 to 16:30 Monday to Friday), seeking other assistance from the National Debt Helpline www.ndh.org.au or a community welfare organisation such as the Salvation Army, St Vincent de Paul Society, Anglicare and others.

Paying your bill

If you’re experiencing financial hardship and want to keep your service there are options we may offer you:
  • transfer to a lower cost plan
  • waiver of current owing amounts
  • waiver of applicable contract early termination fees
We always strive to help you pay your next bill:
  • no additional data usage charges
  • predictable monthly charges
  • restriction of services to prevent further debt

Paying a late bill

If your monthly payment has not been paid 10 days after its due date, your service will automatically be suspended to data speeds with a maximum of 64kbps. If your payment has still not been made 25 days after its due date, your service will be cancelled and disconnected.

If your service is disconnected and you are on a contract, you will be charged an early termination fee. To re-join Belong after your service is disconnected, you'll be charged the then-current activation fee plus any outstanding overdue amounts before we can connect you again.

Accessibility

We’re always working to make Belong.com.au as accessible as possible. If you have feedback for how we can be better, call us on 1300 235 664 between 7am – 12am (AEST).

For more information on accessibility and the telecoms industry see Accessible Telecoms http://accessibletelecoms.ideas.org.au/telecom/category

Complaints

If you want to make a complaint, or would like to check the progress of a complaint, please contact us by email at complaints@belong.com.au.

To understand what happens when you raise a complaint, read our complaint handling process.