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I'm having trouble activating my Belong SIM

If you’re having trouble with the set up and activation of your Belong SIM, try these troubleshooting tips:

  • Retry the setup and connect process if you haven't done so already

  • Double-check that your SIM is inserted into your phone correctly

  • Power off and on your device

  • Try inserting your Belong SIM into another unlocked device and see if it works there. If it does, it might be that there is an issue with your device

Still can’t connect?

If you still can't connect, no worries, we're here to help, simply send us a message . You’ll be directed to log in to your account and from there, follow the prompts. 

Send us a message

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