You can manage your account and Belong services online and with our Belong App, available on both the and Google Play Store.
Key Features & Service options
View or update your contact mobile number, email address or online account password
Add an authorised person to your account
Update your payment method or change your payment details
View and download your monthly invoices
Pre-pay your internet service a month in-advance
View your current internet plan
Change to a different plan
View a summary of your monthly charges
Request to move your internet service to another address, choose your move-in and move-out dates and we’ll take care of the rest.
View SMS and email communications received from Belong, all in one place.
While you may be on an unlimited data plan, you can see a summary of how much data your home internet service has used.
Find out how to introduce a friend or family member to Belong, and we’ll give both of you credit towards your service (conditions apply).
Access self-serve via a web or mobile browser
Log in to my account using your email address and password
Select Manage Internet from the dashboard view
Pick what you’d like to view or update