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Update your payment details

Want to change the payment method for your Belong internet account? Welcome to your guided tour.

How to update your payment details

  1. Start by Log in to my account

  2. Verify your account by entering the code we sent to you.

  3. From your active Belong accounts, pick the one you want to update by clicking the Manage button.

  4. Under Billing, go to 'Manage payment method'.

  5. Under 'Update payment method', choose your new payment method, fill in the blanks, then hit 'Confirm payment method'.

  6. Give yourself a high-five because you're done.

Good to know: If you’ve got more than one service with us, you’ll need to update the payment details for each one separately (you can also pay for each service from a different account if it suits you).

Payment methods we accept

1. Debit (Visa or Mastercard)
2. Credit (Visa or Mastercard)
3. PayPal

We accept credit and debit card payments from Australian banks, building societies and credit unions. We don’t accept disposable virtual credit cards, prepaid cards, or magic beans.

When will my account be direct debited?

We process all payments via direct debit on or around the same date each month.

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