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Privacy and terms
Mobile product terms
Mobile product terms
Who’s eligible?
What do you need to sign up?
Supported devices
Application process
Starting your service
Keeping an existing number
Getting a new number
Calls, texts and network
Data banking
Data gifting
Changing your plan
Seeing your remaining data
Calling line identification and caller number display
Call forwarding
No other features included
SMS definition
SMS delivery
Using SMS in an emergency
Encryption
MMS definition
Appropriate content
Size restrictions
Replacing a SIM card
Lost or stolen handsets
Unblocking a handset
Blocking by other providers
Cancelling your service
Transferring obligations
Archived terms
Data banking (Until 22/12/2024)
Replacing a SIM card (Until 15/10/2024)