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Privacy and terms
General customer terms
General customer terms
We're making some changes to our customer terms
They'll become effective on 18/05/24. You can see the changes below.
First thing’s first: these terms may change (Until 17/05/2024)
First thing’s first: changes we can make (From 18/05/2024)
Service faults
Personal information
Your equipment
Acceptable Use Policy
Cancelling your service
Times we can cancel your service (Until 17/05/2024)
Times we can cancel your service (From 18/05/2024)
Times we can limit, suspend or migrate your service (Until 17/05/2024)
Our right to limit or suspend your service (From 18/05/2024)
Our right to migrate your service or plan (From 18/05/2024)
Our liability for business use
Our liability to you
Transferring obligations
Telephone Numbers and PINs (From 18/05/2024)
Notices
No waiver of rights
Survival of certain clauses
Governing law
References to inclusive terms
Defined terms