To find out if planned maintenance or an outage is affecting your nbn™ service, you can:
Check your nbn network status on the NBN co website.
Download our Belong App on the Apple App Store or Google Play Store and check via 'My services'.
Log in to your Belong account and on our website check via 'My services'.
To find out if planned maintenance or an outage is affecting your ADSL service, you can call us on 1300 235 664
A personal hotspot means you can connect to the internet through a mobile service. How do I set up a personal hotspot?
Call us for help with your internet between 8am and 8pm, 7 days a week. Have your account number ready to go.