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Let's get connected

How to set up your modem

Watch the video for step-by-step instructions to get you connected.

Prefer to read the instructions? Check out the FTTC modem set up guide.

View set up guide

Introducing the new DWA0122 modem

Stronger Connection

Get faster speeds and extended range with both 2.4GHz & 5GHz interfaces

Password
Safe & Secure

Enhanced security features with password-protected capabilities and enabled WPA2 by default

Entertain me

Connect to the 21st Century with smart TVs and other smart home products

Handy to have

Forgot your Wi-Fi password? Connect easily with a scan of the QR code and a timer to turn Wi-Fi on/off with Time of Day Controls

Still need help? No worries leave it with us

Send us a message and we'll assign it to a support specialist. They'll look into your query and get back to you within 24 hours. For urgent issues, like lost connectivity, we will try and get back to you as soon as possible. For some issues, we'll give you a call to resolve over the phone.