After switching from ADSL to nbn, setting up your Belong broadband service is easy! Your Belong ADSL modem is already nbn-compatible, so you can use it for all technologies on the nbn network.
Follow the steps below to complete a ‘hard modem reset’:
Unplug the telephone cable and any filters from your modem and phone socket
Make sure your modem is connected to a power source and is turned on
Look for a ‘reset’ button (a tiny, circular hole) located on the lower right-hand corner of the back of the modem
Find a pen or paper clip to reach the button inside
Push the ‘reset’ button with your pen or paperclip until you feel a click, then hold
Hold for approximately 10 seconds (until all the lights on the modem turn off), then release
Wait for the power and wi-fi lights to turn back on (this will take approx 90 seconds)
Once your modem has reset, you are ready to set up your modem for Belong on the nbn network