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Setup and connect

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  • Can I get a refund for a Belong SIM I bought in store?
  • Trouble transferring your number to Belong
  • Trouble connecting your Belong service
  • Trouble activating your Belong SIM
  • Set up your personal hotspot
  • Why your account is in credit after you connect
  • Set up and activate your service
  • Transferring your mobile number to Belong
  • Find your SIM number
  • What do I need to set up and connect to Belong mobile?
  • Why do I have to set up a credit card or PayPal account when I connect my Belong SIM bought in store?
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Belong is a division of Telstra Corporation Limited ABN 33 051 775 556.

Available in selected areas. nbn™ is a trademark of nbn co ltd and is used under licence.