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End of $5 promotional internet credit

Why is my $5 credit ending?

We recently sent you an email or SMS to let you know that your promotional offer that gives you $5 monthly credit for a limited time is coming to an end. Your $5 monthly credit was a temporary promotion that was originally supposed to end after one year, but we extended the end of your promotion. This $5 credit promotion will now end on 1 November 2023.

When will my charges change?

The end of your $5 credit promotion means your monthly plan costs will increase by $5 each month. We sent you an email or SMS advising that this credit promotion will end on 1 November 2023.

Why am I hearing about this now?

You know what we hate? Surprises. We wanted to give you notice that your credit is ending – to make sure there are no unwelcome surprises regarding your monthly plan costs.

Will my service be affected?

Nothing else on your service changes, and any other current promotional offers you have on your account will continue for as long as you remain eligible to receive them or they expire.

Can I get the $5 credit deal again?

The $5 credit promotional offer only applied to our 12-month internet plans. This promotional offer is no longer available.

More questions?

If you have any questions at all, call us at 1300 BELONG (1300 235 664).

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